Fairfield

📱 Help

Your Mobile Money number

Adding it, and why only our team can change it.

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All your withdrawals go to one Mobile Money number: MTN MoMo, Telecel Cash or AT Money.

Adding it

  • Open Wallet, choose your network, and type the number.
  • Use a number registered in your own name, on a SIM you'll keep. When you save it, we check with your network whose name it's registered in. A number in someone else's name is refused, and you're shown only their initials.
  • Your Fairfield name must be your legal name, as on your Ghana Card. If you joined with a nickname and your number is refused, start a : we'll check your Ghana Card and correct your name.
  • Each number can belong to only one Fairfield account.

Why you can't change it yourself

If someone ever got into your account, the first thing they'd try is to send your money to their number. So once it's saved, only our team can change it, after checking it's really you.

Lost your SIM or changed number? Contact us in or at support@fairfieldgh.com. After a change, withdrawals are paused for 48 hours and we email you, so you'd know if it wasn't you.

Still need help?

or email support@fairfieldgh.com.